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TLC Filming Southwest Airlines Documentary at BWI

Employees and passengers on Southwest Airlines are the subjects in a new television documentary being filmed at BWI Thurgood Marshall Airport, according to the Maryland Gazette.

Through March, film crews will be seen documenting the lives of Southwest Airlines employees and passengers, according to an article in the Maryland Gazette.

The show, which is yet to be named, will appear on TLC and aims to give viewers a look behind the scenes of the airline operations and tell the stories of customers who get "caught up in unusual situations," the Gazette reported.

"All operations for AirTran Airways [shifted] from Concourse D at BWI Marshall Airport to the Terminal A/B facility, home of Southwest Airlines. Southwest formally closed on its acquisition of AirTran in May 2011," according to a press release from airport spokesman Jonathan Dean.

Now all of the airlines' crew members have the opportunity to be seen on the show. The four-person crew is typically in the airport five days a week, gathering footage for the show, according to the Gazette.

In 2004, A&E aired a reality show called Airline that focused on the lives of Southwest employees and passengers.

Claude Reid December 20, 2011 at 07:21 PM
Southwest Airlines Made Alberta Reid Miss Her Flight And Cruise Causing Her Lots Of Stress & Money. Alberta Reid kept telling the luggage handler that the bags with the liquids would not be allowed with her on the plane. He was more worried about saving her money then helping her to catch her plane on time! For the full story click the link below. http://www.prlog.org/11752490 Thank You, Claude
Dan December 20, 2011 at 10:24 PM
Your story makes no sense since Southwest doesn't charge for bags. If she had 3 bags then 2 fly free, only 1 was charged. She could have just gone "INSIDE" to a Southwest employee to check her bags in. If she knew the bag with liquids wouldn't make it on the plane, then why go through security? Sounds like someone needs to own up to their own mistake. It also sounds like she didn't allow enough time before her flight to check in especially for an older traveler who doesn't walk as fast. We can't always blame everyone else for our mistakes. Take some ownership.
Claude Reid December 21, 2011 at 01:01 AM
Dan, How come the luggage handler kept arguing with her when she kept asking him to take two luggage bags instead of one? Why is it that He only took one bag and told her he wanted to save her money? She kept telling him that the other bag would not go on the plane, but he kept telling her that he wanted to save her money. Are you a southwest employee? Were you there? How do you know so much?
Rich December 22, 2011 at 12:58 AM
Claude, I work at an airport and your story has to many holes in it for even myself to believe. Rich
FastDog December 22, 2011 at 09:24 PM
Claude. The real tragedy is that you appear to be related to your everyone of your editors. I would suggest you find someone that can objectively review and correct your writing. I am with Dan and Rich in that I am unable to come to any rational conclusion because lack of important detail, such as her arrival time at the airport. When it comes to luggage issue, everyone who watches TV knows exactly how many bags you can check freely on Southwest except for you. This should have raised a red flag with you when you took the story down. I appreciate your courage in publishing your blog out there for all to read but you need tighten up your writing if you want to readers to come back to you as a source for legitimate news. B.
Claude Reid December 23, 2011 at 10:38 AM
You three gentlemen can read the full story about how Southwest mix-up leaves 9-year-old stranded for five hours and southwest made Mrs. Reid miss her flight at the links below. You guys probably don't believe either stories or just won't admit to the truth, perhaps you three work for southwest? Southwest mix-up leaves 9-year-old stranded for five hours http://overheadbin.msnbc.msn.com/_news/2011/12/22/9635676-southwest-mix-up-leaves-9-year-old-stranded-for-five-hours southwest made Mrs. Reid miss her flight http://www.prlog.org/11752490 http://nuconceptsproductions.com/
FastDog December 23, 2011 at 06:31 PM
I don't work for the airline and I do believe that Southwest has issues like late flights, and overbooking. No one is saying that they don't, we are all saying that we question the circumstances due to the way they were described in your article. So to get us to believe what your story, you submitted the above links. The first article you chose to make your point though is odd though. Statisticly, it is rare occurance, that a minor flying alone, gets rerouted due to weather and then gets delayed after having to get new flights to her destination and parents dont get notified. I agree that it is SW's fault and they have taken the blame and righted the situation as best they could. I believe it true and supports your point that SW makes mistakes. However, the second two links are both YOUR ARTICLE AGAIN. Confusing enough the first time, the second and third readings are absolutely no different, still confusing with gaps in facts and logic. Your claim that SW made Mrs. Reid miss her flight is still not supported.
Claude Reid December 24, 2011 at 05:02 AM
Fast, She told me that her and the luggage handler had to go up and down the stairs several times because the luggage handler did not take the liquids with him. If he would have taken the bags with the perfume, lotion and other liquids like she asked him to, she would have never missed her flight. After many phone calls and e-mails about this matter, I sent this article to southwest and their way of making things right is a lousy 100.00 credit.

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